FAQ
How do I place an order?
Your payment information is absolutely safe! We prioritize the security of your payment through the following two key measures:
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Our payment platform is PCI-DSS (Payment Card Industry Data Security Standard) certified, adhering to global security standards for processing cardholder data.
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We use end-to-end encryption technology to fully protect your credit card details, billing address, and other payment-related information. You can trust that every transaction is 100% secure.
Is my payment information secure?
Absolutely safe! We ensure the security of your payment information through the following two measures:
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Our payment platform is PCI-DSS certified, adhering to global security standards for processing payment data.
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We use end-to-end encryption to protect your credit card details, billing address, and other payment information. Every transaction is 100% secure.
Order Shipping and Delivery Time
The process is divided into two stages:
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Order Processing: After your order is confirmed (usually within 12 hours after successful payment), we will process and ship your order within 2 business days.
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Delivery Time:
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Domestic Orders: Standard delivery time is 3-8 business days.
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International Orders: Delivery may take 5-22 business days, depending on your location and local customs procedures.
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Order Tracking
Yes, you can track your order in real-time:
Once your order has shipped, we will send a tracking number to your registered email address. You can also find this number in the "Order History" section of your account.
Use the tracking number on the official website of the shipping carrier (e.g., UPS, DHL) to check the real-time status of your goods, including the estimated delivery date.
Shipping Costs
We offer free standard shipping for all orders, with no minimum purchase required.
Product Assembly
No assembly required! All products come fully assembled before shipment. Simply unpack the product, and it will be ready to use within a minute — no tools or extra steps needed.